Frequently Asked Questions
From appointments to the examination itself — the questions we hear most, with their answers.
How do I book an appointment?
The quickest way is WhatsApp: simply message +90 535 811 39 49. You can also call the same number or fill in the appointment form on this site; we respond to forms as soon as possible.
What happens at the first examination?
First your complaints and history are heard; then you are examined. If needed, endoscopic evaluation and neck ultrasound are performed in the same session. The findings and the path ahead are explained to you in plain language.
Can the ultrasound and biopsy be done on the same day?
In most cases, yes. Neck ultrasound is part of the examination; if a fine-needle biopsy is needed, it is usually performed in the same session, under ultrasound guidance.
What documents should I bring with me?
If you have them, previous ultrasound, MRI or CT reports and images, biopsy or pathology results, blood tests and a list of your current medications will speed up the assessment. If not, that is no problem — the necessary investigations are arranged.
Which insurers do you work with?
We work with Allianz, AXA, Anadolu Sigorta, Mapfre Sigorta, Bupa Acıbadem, SenCard, bank insurance plans and TBMM Insurance. As coverage varies with your policy, we recommend confirming before your appointment.
Can I book an appointment for my child?
Yes. Dr. Meriç Hafız also sees children and adolescents; congenital neck cysts in particular are common in childhood. The examination is planned so as not to tire the child.
Can I come for a second opinion?
Of course. If you would like a second assessment of your diagnosis or the treatment you have been offered, you can come with your existing test results; the findings are evaluated impartially and the options explained clearly.
What languages are consultations held in?
Consultations are held in Turkish and in English. Dr. Meriç Hafız consults in English, so you can discuss your examination, diagnosis and treatment comfortably in English.
Don't let the question on your mind wait
For appointments and questions, you can message us on WhatsApp or call us directly. The practice is at Selenium Plaza, Beşiktaş — open weekdays, 09.00–17.00.